FREQUENTLY ASKED QUESTIONS
Below is a list of questions frequently asked by our customers.
Do your drivers speak English?
We do have some drivers who speak fluent English. Be sure to select your language preference when submitting a request.
Do you have female drivers?
Yes! We do have female drivers. If you have a preferene on the sex of your driver, please include this as a special request.
Do you offer transportation to and from the Airport, Mayan Train and ADO?
Yes. We provide services to all local forms of public transportation including the airport,mayan train,and ADO. We offer 24-hour services with an additional fee between 12am to 6am.
Can I customize my trip?
Yes. We can work with you to create a personalized transfer tailored to your preferences, including beverages and snacks, round-trip transfers, guided tours, or assistance with luggae.
Do we offer services in other locations?
Yes. We offer services throughout the Yucatan and beyond. Just let us know your unique needs.
How can I book a trip with Merida Yucatan Drivers?
You can easily book your trip by completing the submission form on our website under the contact us page. You can also reach us through social media, email, or Whatapps.
Do you offer transportation for shopping or medical appointments?
Yes. We can tailor your transportation to meet your needs. We also offer round-trip and multiple stop options.
Do you offer pet transport?
Yes. Our team can transport your pet from the airport or to a veterinarian visit or any other location.
Do our drivers provide car seats for children?
No. We do not supply car seats. Individuals traveling with children should provide their own approved car seat.
Do you offer on demand service?
Please book 24 hours in advance. We will do our best to accommodate last minute request